Privacy Policy

Privacy Policy

Introduction

Welcome to https://emblem-replacement-collision.collision-talk.com (hereafter referred to as “emblem replacement collision,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Business and Professions Code (CPA), and California Uniform Consumer Privacy Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://emblem-replacement-collision.collision-talk.com
  2. Any mobile applications or services offered by us
  3. Interactions through our social media platforms
  4. Emails, newsletters, and other communications sent from our organization

Please note that this policy does not cover third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy describes the ways in which we process your personal data when:

  1. You use our applications, access our services, or engage with our website as an authorized user.
  2. You visit our websites linked to this privacy policy.
  3. You subscribe to receive communications from us, including but not limited to newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: This includes user names, email addresses, and passwords used to access our services.
  2. Payment Information: Details related to payment methods you use to transact with us, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Data connected to your financial transactions, including bank account details (if shared for direct payments).
  4. Purchase Information: Records of products or services purchased from our platform, including order numbers, purchase dates, and quantities.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, or advertising IDs.
  6. Location Data: Information about your geographical location, obtained through GPS or other tracking technologies.
  7. Feedback: Opinions, comments, and reviews you share with us regarding our products or services.
  8. Social Media Information: Data from social media platforms when you interact with us on these platforms (e.g., sharing content, commenting).
  9. Product Information: Details about the products you show interest in or purchase from our website, including product preferences and browsing history.

We gather this data through various means: user input forms, account creation processes, online interactions, automated tracking technologies (cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites. We use cookies to enhance your experience and for analytical purposes. Our cookie policy categorizes cookies into:

  1. Strictly Necessary: These ensure basic functionalities, such as remembering your login details or maintaining your session while browsing.
  2. Preference Cookies: Used to remember user preferences, including language settings and display options.
  3. Analytics Cookies: Enable us to analyze visitor behavior on our websites, track usage patterns, and understand how users interact with our content.

Users have the option to control non-essential cookies through our Cookie Manager or by adjusting their browser settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling your transactions or requests
  • Providing customer support
  • Researching and improving our products and services
  • Complying with legal obligations and tax/accounting requirements

Once the data is no longer required, we securely delete or anonymize it to prevent reidentification.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to our systems

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to your personal data held by us.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to limit the use or processing of your personal data in specific circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  • Data Portability/Withdrawal of Consent: The right to withdraw consent for data processing at any time, except where such consent is legally required or necessary for contract performance.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding our privacy practices or this Privacy Policy, please contact us: